What can a document management system look like that not only digitizes, but also actively thinks, analyses and acts? This question was the focus of the GenKITS team’s presentation and workshop at this year’s Starke+Reichert GmbH Partner Days.
Dr. Mahei Li and David Sonnabend presented the GenKITS project from the University of Kassel, which is being carried out with the support of the Hessian Ministry for Digitalization and Innovation and the Wirtschafts- und Infrastrukturbank Hessen (WIBank), to around 80 Starke+Reichert partners.
The presentation focused on the path from static individual agents to dynamic multi-agent systems that cooperate and make decisions independently. The agents relevant to the DMS were previously identified by us in user interviews and co-creative workshops and supplemented by methods of futurology – such as forecasting and backcasting.
Highlights of the presentation:
- Map of agentic AI
- Prototypes of individual AI agents, such as DocClassifier & DocAnalyst
- Insights into the challenges of designing agentic systems
Practical workshop: Typical system risks and solutions
As part of an interactive workshop conducted by Philipp Reinhard, Dr. Mahei Li and David Sonnabend, we explored the question of how we deal with uncertainties in multi-agent systems together with 30 Starke DMS partners. The aim was to provide concrete tools for dealing with these uncertainties. To this end, the workshop was divided into three phases:
- Introduction to system-typical risks of AI agents, such as hallucinations, non-deterministic behavior or unexpected autonomous reactions.
- Practical and application-specific scenario development along four perspectives: system behavior, task, user and environment
- Discussion of possible solutions and transfer of our catalog of measures into individual contexts
Key finding of the Workshop:
Uncertainties are not a risk per se, but only become one in a specific context. This is precisely where our approach comes in: Through structured reflection and scenario development, potential risks become visible, discussable and manageable.
Many thanks to Starke+Reichert and the Starke-DMS-Partners for the open exchange and the platform for new perspectives in document management.
